Your privacy matters to us. This page explains exactly what data sky casino collects, why we collect it, and how we keep it safe for every Philippines player on the platform.
A clear breakdown of the personal information sky casino gathers and the purpose behind each category.
When you sign up on sky casino, we collect your full name, date of birth, email address, mobile number, and preferred currency. This information is required to create and verify your account in line with responsible gaming and identity verification standards. We use your date of birth to confirm you are at least 18 years old before granting access to any gaming features. Your contact details allow us to send account notifications, security alerts, and support responses directly to you. We do not use your registration data for unsolicited marketing without your explicit consent. All registration data is stored securely and is only accessible to authorised platform staff with a legitimate operational need.
To process deposits and withdrawals in Philippine pesos, sky casino records transaction amounts, payment method references, timestamps, and account identifiers associated with each financial activity. We do not store full card numbers or complete e-wallet credentials on our servers — payment processing is handled through secure third-party payment gateways that comply with applicable data security standards. Transaction records are retained for the period required by applicable financial regulations and are used to resolve disputes, process refunds, and respond to regulatory enquiries. Your payment history is visible within your account dashboard and is never shared with unrelated third parties for commercial purposes. If you have questions about a specific transaction, our support team can access the relevant records to assist you promptly.
Sky casino automatically logs gameplay sessions, including the games played, bet amounts, session duration, win and loss records, and device information such as browser type and operating system. This data helps us monitor for unusual activity, detect potential problem gambling patterns, and ensure the integrity of the gaming environment for all Philippines players. Session logs are also used to resolve any technical disputes about game outcomes and to improve platform performance over time. We may use aggregated, anonymised gameplay data for internal analytics and product development — this data cannot be traced back to any individual player. Your gaming history is accessible from your account and is retained in accordance with our data retention schedule.
When you access sky casino through a browser or mobile device, we automatically collect your IP address, device type, operating system version, browser version, and general location data derived from your IP. This technical data is used to verify that you are accessing the platform from an eligible location, to detect fraudulent login attempts, and to optimise the mobile experience for Philippines users. We do not use precise GPS-level location tracking — location data is derived solely from network information and is used only for security and compliance purposes. Device identifiers may be used to recognise returning users and to prevent the creation of multiple accounts in violation of our terms. You can review our cookie practices in the section below for more detail on how browser-based data is collected.
As a Philippines player on sky casino, you have clear and enforceable rights regarding the personal information we hold about you.
You can request a copy of all personal data sky casino holds about you at any time. We will respond to verified access requests within a reasonable timeframe and provide the information in a clear, readable format. To submit an access request, contact our support team using the email address listed in the footer of this page.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. You can update basic account details directly through your account settings, or contact support for changes that require manual review. We will process correction requests promptly and confirm once the update has been made.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we are required to fulfil. Deletion requests linked to account closure will be processed in accordance with our account closure procedure. Note that certain transaction records may be retained for regulatory compliance even after account deletion.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. If you no longer wish to receive promotional communications from sky casino, you can opt out through your account notification settings or by contacting support. We will action opt-out requests without delay and will not use your data for marketing after you have objected.
Where technically feasible, you may request a copy of your personal data in a structured, machine-readable format so that it can be transferred to another service provider. Portability requests are handled on a case-by-case basis and are subject to identity verification before any data is released. Contact our support team to initiate a portability request and we will guide you through the process.
In certain circumstances — such as when you contest the accuracy of your data or have objected to processing pending verification — you may request that we restrict how your data is used while the matter is being resolved. During a restriction period, we will continue to store your data but will limit its use to the minimum necessary. We will notify you once the restriction has been lifted or the matter resolved.
Sky casino uses cookies and similar technologies to keep the platform running smoothly and to improve your experience as a Philippines player.
Cookies are small text files placed on your device when you visit a website. They allow the site to remember your preferences, keep you logged in between sessions, and collect anonymous usage data to help improve the platform. Sky casino uses both session cookies — which expire when you close your browser — and persistent cookies that remain on your device for a set period to remember your settings on your next visit. You can manage or delete cookies through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites.
Sky casino does not sell your personal data to third parties. We may share limited data with trusted service providers — such as payment processors and identity verification partners — strictly to deliver the services you use on the platform. All third-party partners are contractually required to handle your data in accordance with applicable privacy standards and are prohibited from using it for their own marketing purposes. We may also disclose data to regulatory authorities or law enforcement where legally required to do so.
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how your information is being handled, you can reach our support team at the email address shown in the footer. We aim to respond to all privacy-related enquiries within a reasonable timeframe. For general platform questions, the FAQ page is a good starting point.
Sky casino is built for Philippines players who want a secure, transparent, and enjoyable gaming experience. Review our Terms and Conditions or head straight to your account.